So, what are the leading gambling sites in the world at the moment? The results of last year’s surveys showed that the leading gambling destinations had a lot of gaps in terms of customer service. Whilst all of them seemed willing to take customer satisfaction at a high level, it seemed that there were some areas that were lagging behind. This article discusses the top four gambling sites according to customer satisfaction. These are Ladbrokes, Coral Casino, Playtech, and Paradise Poker. We shall then have a look at why these sites are on the leading gambling sites list.
The top two gambling sites in this year’s survey were Ladbrokes and Coral Casino. The surveys were sent out to industry insiders and professional gamblers in mid autumn 2021 and early 2021. The results showed that Ladbrokes had the most positive response from internet gamblers. It came out first in both the customer satisfaction index (which rates everything from customer service to the quality of gambling software) and the overall gambling site index.
In the gambling industry, you can’t call yourself “gambling king” unless you have a high tolerance for risk. Risk can be measured in a number of different ways. One is to simply ask a question: would I be willing to wager x amount of pounds on a new website with new rules and regulations tomorrow? Another measure of risk is the amount of pounds that a new gambling site has access to. Ladbrokes have a lot of money tied up in the UK gambling industry, so it doesn’t make a lot of sense for them to lose that money.
There is another element to risk that the UK gambling commission doesn’t want people to see. That is the fact that Ladbrokes, as an online bookmaker, has a very large proportion of its transactions coming from land-based casinos in the UK. Over the last twelve months, over one hundred and sixty-five thousand pounds was transferred from Ladbrokes casinos to the online casinos. Over the same period, over three thousand customers transferred from land based Ladbrokes casinos to the online ones.
The issue that I am focusing on here is the lack of disclosure that these transfers represent. Online gambling is not always as transparent as betting on a football or basketball game online. For the average punter, this is not really all that important. However, the regulatory bodies that oversee online gambling are becoming more stringent because of the concerns that they have had over the years about the lack of transparency in the online gambling industry. This has led to some companies creating a system that helps the regulation authorities to better understand the manner in which businesses operate when it comes to dealing with customers.
A typical example of this is how Ladbrokes operates. At the end of the day, a UK citizen that deposits funds into his or her Ladbrokes account may be able to have access to those funds should they wish to use them for gambling purposes. At the same time, if a customer were to wager an amount of money on an illegal gambling site, that same customer would also be breaking the law by making that deposit. The company, in response, has introduced a code of practice to its customers which requires them to make their deposits in a legal and honest way and to keep track of their activities in order to report them to Ladbrokes.
In my opinion, this is a very good step forward in bringing the regulated side of the online gambling industry into line with the side of the general public that wants less gambling, more fair and more responsible gambling. I do not doubt the fact that many UK residents will be pleased to see this type of measure adopted. However, the main article is about online gambling and not about Ladbrokes because it deals with one particular part of the industry. In the final analysis, as long as online gambling can be done ethically, it is probably better to leave it to those who can best regulate it than to have the state come in and try to impose its will on an industry where the players themselves want more regulation and less luck.
The third main article in this series looks at the ongoing rise in the number of horseracing events being held across the UK. The growth in equestrian sports as a sport in itself is good news for punters and there are a lot of punters who bet on horses and racehorses. The rise in horseracing events as a means of raising money for the country is bad news, though. As the number of horseracing events increases the amount of in-play gambling on the sites where people make their bets goes up too.